Privacy Policy

Last updated: May 2026

Micheto's Kitchen ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you visit our website or interact with our services, in compliance with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL).

1. Information We Collect

We collect information you voluntarily provide when:

  • Service Inquiry Form: Your name, event date, guest count, service type, cuisine preferences, and dietary restrictions. This information is used only to generate a WhatsApp inquiry message sent directly from your device to our business WhatsApp account. We do not store this data on our servers.
  • AI Chatbot: Messages you send to our chatbot are processed by Google's Gemini AI service. These messages are transmitted to Google's servers to generate responses. Conversation content is not stored permanently by us, though Google's own privacy policy applies to their processing.
  • Automatically collected: Standard server logs (IP address, browser type, pages visited) for security and operational purposes. These are not sold or shared.

2. How We Use Your Information

  • To respond to your service inquiries via WhatsApp
  • To provide AI-powered menu and service information
  • To maintain website security and prevent abuse
  • To improve our services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Third-Party Services

Google Gemini AI: Our chatbot is powered by Google's Gemini AI API. Your chat messages are processed by Google in accordance with Google's Privacy Policy.

WhatsApp (Meta): When you use our inquiry form or order links, you are directed to WhatsApp. Your use of WhatsApp is governed by WhatsApp's Privacy Policy.

Unsplash: Food and service images are served from Unsplash's CDN. Unsplash may collect analytics on image views.

Google Fonts: Typography fonts are loaded from Google's CDN, which may log your IP address.

4. Data Security

We implement industry-standard security measures including HTTPS encryption, secure session management, input validation, and rate limiting to protect your data. However, no internet transmission is 100% secure.

5. Cookies & Sessions

We use a single session cookie (PHP session) to maintain security tokens (CSRF protection) during your visit. This cookie is essential for website security and is deleted when you close your browser. We do not use tracking or advertising cookies.

You can control cookies through your browser settings. Disabling the session cookie may affect form functionality.

6. Your Rights (UAE PDPL)

Under UAE data protection law, you have the right to:

  • Access personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to processing of your personal data

To exercise these rights, contact us via WhatsApp at +971 055 230 0964.

7. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated date. Continued use of the website constitutes acceptance of the revised policy.

9. Contact Us

For privacy-related inquiries, contact us via WhatsApp: +971 055 230 0964